Data analysis
Analytics models run in the operator's infrastructure, alarms ranked by priority, an assistant for querying metering data.
REGENESY FOR WATER SERVICE OPERATORS
Digital network management for integrated water services
The water service is the sector where metering is least uniform: mechanical and digital meters, different manufacturers and non-standardised protocols coexist. The metering and control platform collects and checks the readings of the entire fleet and makes them usable for billing and for reducing leaks.
30mlnmeters managed simultaneously
11water service operators served
10yearsof continuous growth of the managed water fleet, from 2016 to 2026
The context
A metering network that is heterogeneous by definition
The transition from mechanical to digital meters takes place in batches and through successive tenders. The result is a mixed fleet that must still produce complete and comparable data.
- Mixed fleets, with mechanical and digital meters from different manufacturers
- No shared communication standard among manufacturers
- Hidden leaks and non-revenue water to be identified and quantified
- Metering and technical quality obligations set by sector regulation
Water district · 112 meters
Night-time readings
Continuous night-time consumptionA meter records a constant flow between 2 and 5 a.m.
● Possible leak downstream of the meter✓ Notification sent to the system administrator
Smart meterMechanical with radio moduleMissing reading
MIM · METERING INFRASTRUCTURE MANAGER
From remote reading to leak reduction
Remote reading and metering management
To acquire and validate readings from the entire fleet.
- Multi-protocol collection of readings
- Commissioning and remote configuration
- Validation and noise filtering
- Estimation of missing data
- Publication to billing systems
Consumption and loss analysis
To turn readings into interventions.
- Consumption curves by customer and by district
- Balance between water supplied and water billed
- Hidden leak detection
- Alarms ranked by priority
- Assistant for querying data
Security and access control
For those who manage critical infrastructure.
- Tracking of privileged access
- Control of external supplier access
- Encrypted management of meter keys
- Support for NIS2 compliance
Supported processes
The operational flow that handles your data
1
Commissioning
First communication and remote configuration of the meter
2
Data collection
Daily acquisition, noise filtering, event and anomaly management
3
Field readings
Walk-by and drive-by rounds, manual readings, integration with service vehicles
4
Publication
Transfer of validated data to billing and reporting systems
Integration
Compatibility with meters already installed
The platform integrates the main protocols used in the water sector. Every new model integrated for one customer becomes available to all others.
Wireless M-BusLoRaWANNB-IoTMobile networkWalk-byDrive-by
CYBERSECURITY
We protect your data
Analytics and cybersecurity skills are not a separate offering. For each sector we have built dedicated solutions to protect all the infrastructure your data passes through.
Security and access
Control and logging of privileged access, including that of external suppliers, and continuous monitoring of field systems.
Compliance
Support for NIS2 and GDPR compliance for essential service operators, with documentation ready for audits and tenders.
Certifications and qualifications
Requirements of an essential services operator
Water service operators fall within the scope of the NIS2 directive. The platform is designed to document who accesses data, when and with which privileges, and is delivered with certified management systems.
ACN qualification
Metering platform qualified in the ACN Catalogue
The platform has been qualified as a cloud service for the Public Administration by the National Cybersecurity Agency (ACN, formerly AgID) since 2019. For a public water service operator, the qualification allows procurement without a dedicated technical review.
- Security and continuity requirements verified
- Each operator's data kept separate
- Support for NIS2 and GDPR compliance
ISO 9001:2015
Quality management system: processes defined, measured and improved over time.
ISO/IEC 27001:2022
Information security: protection of the data of operators and their customers.
UNI/PdR 125:2022
Gender equality: equal pay, equal growth opportunities and parenthood protection, verified by a third-party body.
Frequently asked questions
The most common questions from water utilities
Is the platform compatible with meters already installed?
Yes. Regenesy does not manufacture meters and integrates models from different manufacturers on the same system. When an operator introduces a model that is not yet supported, its driver is developed and made available to all customers.
What happens to historical data if the meter manufacturer changes?
Data remains in the platform and keeps its continuity. Changing meter supplier requires neither replacing the management system nor migrating historical data.
Which communication technologies are supported?
Wireless M-Bus, LoRaWAN, NB-IoT and mobile network, plus walk-by and drive-by collection for areas not covered by remote reading.
How often is data available?
Readings are collected during the day and, as a rule, published in the evening to the operator's billing and reporting systems.
Where is the data stored?
Each operator's data is kept separate, on a platform qualified by the National Cybersecurity Agency for cloud services to the Public Administration. To be completed: data centre location and delivery model (cloud or on-premises at the operator)
How can a public utility procure the platform?
Through tender procedures or, thanks to the ACN qualification, without a dedicated technical security review. For qualification in supplier registers, a dossier with certifications, company registration and references by sector is available.
Other sectors
The same platform, applied to other networks
Gas
For natural gas distributors.
- Metering management according to UNI/TS 11291
- Remote valve control
- Remote control of city gate stations and reduction units
Energy
For electricity distributors.
- Collection of quarter-hourly load curves
- Power change and load reduction
- Remote contract transfers and supplier switches